However, when you click Test, none of the tests return successful results. Problem When you attempt to configure Cisco Unified Messaging with Office 365, you populate the Search for Hosted Exchange Servers field with as the site URL. Introduction This document describes a problem encountered where the Auto Discovery process does not work when Cisco Unified Messaging is used with Microsoft Office 365. Unified Messaging with Microsoft Office 365 Auto Discovery Process Troubleshoot. Select the Active Directory DNS Domain Name The Domain name is the one that is provided by Office 365. Unity Connection The steps required on CUC are listed here. Office 365 The steps required on Office 365 are: Log in to the Office 365 portal with an Admin account. Configure This section provides the procedure to integrate Unity Connection with Office 365. The information in this document was created from the devices in a specific lab environment. Components Used The information in this document is based on CUC Versions 8.6(x) and later. Prerequisites Requirements Cisco recommends that you have knowledge of CUC. The procedure to implement this feature is documented in the Unifed Messaging guide. Introduction This document provides an alternate procedure for the integration of Microsoft Office 365 with Cisco Unity Connection (CUC).ĬUC can be integrated with Microsoft Exchange Office 365 server in order to provide Unified Messaging.

Unity Connection Office 365 Configuration Example.

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